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Resources > Enable Refunds

1

Enable auto refunds for an event.

2

When you create a new event, toggle the enable refunds option

3

Set how long you want the refund period to be, up to 7 days. Auto refunds are closed 3 days before event start date.

4

After that period, your customers are no longer eligible for the refund. If you still want to issue them a refund, you can use the issue refund method.

5

Once your customer requests the refund, we handle their request and email them the refund receipt.